Fake support scams are fraudulent attempts to impersonate wallet or exchange representatives, often using AI to generate messages or simulate support channels. Victims are manipulated into providing recovery phrases, passwords, or signing malicious transactions.
Key Takeaways
- Official support will never ask for your private key or recovery phrase.
- Scammers capitalize on urgency, confusion, or high-stress situations.
- AI enables attackers to instantly generate convincing support tickets, emails, or live-chat personas.
How to Protect Yourself
Always verify support via official, independently sourced contacts - never respond to unsolicited requests or social DMs. When in doubt, end the conversation and start over using official portals.
About Tsuka
Tsuka advocates for verification over trust. Every support interaction is an opportunity to reinforce your digital sovereignty.
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